Frequently Asked Questions

Yes! We offer same-day service for most repairs in the Sacramento area. Call us as early as possible for the best chance of same-day availability.

We serve Sacramento and all surrounding areas including Elk Grove, Roseville, Folsom, Rancho Cordova, Citrus Heights, Carmichael, Fair Oaks, Davis, Woodland, and more. Check our Service Areas page for the complete list.

You can schedule online through our website and save $25, or call us directly at 916-400-9880. We offer flexible scheduling including 3-hour appointment windows.

We're available 7 days a week from 7:00 AM to 8:00 PM. Emergency service is available 24/7 for urgent situations.

Yes, we offer emergency repair service for urgent situations like commercial refrigeration failures or flooding from a broken washer. Call 916-400-9880 any time.

Our service call fee covers the technician's trip and diagnosis. This fee is typically waived or applied toward the repair if you proceed with the work. Call for current pricing.

We provide upfront pricing before any repair work begins. You'll know exactly what the repair will cost before we start, with no hidden fees or surprises.

We accept cash, checks, and all major credit cards including Visa, MasterCard, American Express, and Discover.

Yes! Book online and save $25 on your repair. We also offer senior discounts and military discounts - just ask when you call.

We offer a 1-year warranty on all parts and a 3-month warranty on labor. If the same issue occurs within the warranty period, we'll fix it at no additional cost.

Yes, we only use factory authorized, genuine manufacturer parts. This ensures the best quality, proper fit, and maintains any existing manufacturer warranties.

If the same problem occurs within our warranty period (1 year for parts, 3 months for labor), we'll return and fix it free of charge.

We repair refrigerators, washers, dryers, dishwashers, ovens, ranges, cooktops, freezers, ice makers, wine coolers, hot tubs, and commercial kitchen equipment. We also offer dryer duct cleaning, installation, and maintenance services.

We service all major brands including Samsung, LG, Whirlpool, GE, Maytag, Frigidaire, KitchenAid, Bosch, Sub-Zero, Viking, Wolf, Thermador, Miele, and many more. If you don't see your brand listed, just ask!

Yes! We specialize in commercial kitchen and restaurant equipment repair including commercial refrigerators, ice machines, ovens, fryers, and more. We serve restaurants, hotels, schools, and healthcare facilities.

Absolutely. We have extensive experience with premium brands like Sub-Zero, Wolf, Viking, Thermador, Miele, Gaggenau, Dacor, and Jenn-Air. We use factory authorized parts for all repairs.

Please ensure the appliance is accessible, clear any items from around it, and if possible, note when the problem started and any error codes displayed. Having the model number ready is helpful too.

Yes, an adult 18 or older should be present during the service call to authorize any repairs and provide access to the appliance.

We recommend basic troubleshooting like checking if it's plugged in, checking breakers, and cleaning filters. However, for safety and warranty reasons, leave internal repairs to professionals.