No ice? We repair refrigerator ice makers and undercounter units the same day — factory authorized parts and a 1-year warranty.
Ice makers integrated into your fridge
Dedicated residential ice makers
Built-in units installed under counters
Countertop and portable units
Ice maker has stopped producing ice completely
Making ice but much slower than normal
Ice cubes are undersized or hollow inside
Unusual taste or odor in the ice
Water leaking from the unit or into the freezer
Ice cubes fusing into large chunks
Ice not dispensing from door dispenser
Overproducing and overflowing the bin
Clicking, humming, or grinding sounds
Problems with water supply to ice maker
From refrigerator ice makers to undercounter residential units (Sub-Zero, U-Line), we service them with factory authorized parts.
We service both home and business ice makers
Genuine parts with 1-year warranty
Trained on all ice maker brands and types
Fast response for urgent ice maker repairs
Ice makers fail more often in Sacramento than almost anywhere else in California, and the culprit is the same one that ruins dishwashers and water heaters here: hard water. Most of the metro runs 75–150 ppm of dissolved calcium and magnesium, and parts of Folsom, El Dorado Hills, and Granite Bay run higher. That mineral content forms scale on the evaporator plate where ice freezes, gradually shrinking cube size, slowing production, and eventually clogging the inlet valve solenoid. Most "my ice maker stopped working" calls in Sacramento County come down to this — not a broken part, but accumulated scale.
Sublime Appliance Repair runs ice maker calls daily across the metro. Our trucks carry the most-replaced parts for Whirlpool, GE, Frigidaire, Samsung, LG, Kenmore, and KitchenAid built-in fridge ice makers, plus specialty parts for U-Line and Sub-Zero undercounter residential units.
We do not service commercial ice machines for restaurants and bars. Those units typically require a dedicated refrigeration contractor. For residential ice maker trouble, call 916-400-9880. Twice-yearly descaling is a smart idea in Sacramento's hard-water region and prevents most outages.
Six causes account for almost every Sacramento call we run: (1) the freezer temperature crept above 10°F — ice makers stop producing above that, (2) the water inlet valve solenoid failed (very common in our hard-water zip codes), (3) the inline saddle valve under the sink is partially closed, (4) the water filter is past 6 months and clogged, (5) the ice maker's bail arm is in the up/off position, or (6) the ice maker module itself failed. We diagnose all six on the same visit.
Repair cost depends on whether it's a refrigerator ice maker or a standalone undercounter unit (Sub-Zero, U-Line), and what the failure is. Our technician will diagnose on site and give you a written, upfront quote before any work begins — no hidden fees, and the diagnostic fee is fully waived when you approve the repair.
Almost always one of two things in Sacramento: (1) the water filter is overdue (replace every 6 months — our hard water clogs them faster than the manufacturer suggests), or (2) old frozen food is off-gassing into the ice bin. Toss the existing ice, replace the filter, run two full ice cycles and discard, and the taste should be gone. If it persists, the inlet line or filter housing may need replacing.
We focus on refrigerator ice makers and undercounter residential units (including Sub-Zero and U-Line). For a restaurant ice machine, we can refer a refrigeration specialist.
In Sacramento, every 6 months. Our hard water builds scale fast on the evaporator plate, which gradually shrinks ice cube size and slows production until the unit eventually stops. A descaling visit is affordable and pays for itself in restored ice production and a longer machine life. Call 916-400-9880 to schedule.
Yes — these are common in Folsom, El Dorado Hills, and Granite Bay custom kitchens. We carry the specific service tools (especially the U-Line water pump removal harness and the Sub-Zero diagnostic key) and source factory parts. These units have a more complex water management system than fridge ice makers and benefit from yearly descaling.
Same-day ice maker service across Sacramento for refrigerator and undercounter residential units.
Don't see your city? We cover all of greater Sacramento within a 50-mile radius. View full service area.
Whether it's your home refrigerator ice maker or an undercounter residential unit, we'll get it producing ice again fast.
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