No ice? No problem! We repair all types of ice makers from built-in refrigerator units to commercial ice machines. Fast service with factory authorized parts and 1-year warranty.
Ice makers integrated into your fridge
Dedicated residential ice makers
Built-in units installed under counters
Countertop and portable units
Restaurant and business ice makers
Ice maker has stopped producing ice completely
Making ice but much slower than normal
Ice cubes are undersized or hollow inside
Unusual taste or odor in the ice
Water leaking from the unit or into the freezer
Ice cubes fusing into large chunks
Ice not dispensing from door dispenser
Overproducing and overflowing the bin
Clicking, humming, or grinding sounds
Problems with water supply to ice maker
From residential refrigerator ice makers to commercial Scotsman and Hoshizaki machines, we service them all with factory authorized parts.
We service both home and business ice makers
Genuine parts with 1-year warranty
Trained on all ice maker brands and types
Fast response for urgent ice maker repairs
Ice makers fail more often in Sacramento than almost anywhere else in California, and the culprit is the same one that ruins dishwashers and water heaters here: hard water. Most of the metro runs 75–150 ppm of dissolved calcium and magnesium, and parts of Folsom, El Dorado Hills, and Granite Bay run higher. That mineral content forms scale on the evaporator plate where ice freezes, gradually shrinking cube size, slowing production, and eventually clogging the inlet valve solenoid. Most "my ice maker stopped working" calls in Sacramento County come down to this — not a broken part, but accumulated scale.
Sublime Appliance Repair runs ice maker calls daily across the metro. Our trucks carry the most-replaced parts for Whirlpool, GE, Frigidaire, Samsung, LG, Kenmore, and KitchenAid built-in fridge ice makers, plus the specialty parts (water pumps, evaporator probes, condenser fan motors) for U-Line, Sub-Zero, Scotsman, Hoshizaki, and Manitowoc undercounter and commercial units. We hold EPA 608 certification for the sealed-system work that occasionally comes up on the higher-end gear.
For restaurants and bars in Midtown, R Street, Old Sacramento, and Land Park — places where an ice machine going down on a Friday night means real lost revenue — we offer commercial priority response. Call 916-400-9880 and tell us it's a commercial outage; we'll route the next available tech to you. We also offer twice-yearly descaling and inspection service (residential and commercial rates available), which prevents most outages and dramatically extends machine life in our hard-water region.
Six causes account for almost every Sacramento call we run: (1) the freezer temperature crept above 10°F — ice makers stop producing above that, (2) the water inlet valve solenoid failed (very common in our hard-water zip codes), (3) the inline saddle valve under the sink is partially closed, (4) the water filter is past 6 months and clogged, (5) the ice maker's bail arm is in the up/off position, or (6) the ice maker module itself failed. We diagnose all six on the same visit.
Repair cost depends on whether it's a refrigerator ice maker, a standalone undercounter unit (Sub-Zero, U-Line, Scotsman), or a commercial machine (Hoshizaki, Manitowoc, Ice-O-Matic), and what the failure is. Commercial machines take longer to service than residential. Our technician will diagnose on site and give you a written, upfront quote before any work begins — no hidden fees, and the diagnostic fee is fully waived when you approve the repair.
Almost always one of two things in Sacramento: (1) the water filter is overdue (replace every 6 months — our hard water clogs them faster than the manufacturer suggests), or (2) old frozen food is off-gassing into the ice bin. Toss the existing ice, replace the filter, run two full ice cycles and discard, and the taste should be gone. If it persists, the inlet line or filter housing may need replacing.
Yes. We service Hoshizaki, Scotsman, Manitowoc, Ice-O-Matic, and Follett units across Sacramento, including the bars and restaurants in Midtown, the cafes along R Street, and food service operations in West Sacramento and Rancho Cordova. We carry the most-replaced parts on the truck — water pumps, inlet valves, evaporator probes, and bin thermostats — and prioritize commercial calls because every hour of downtime is lost revenue.
In Sacramento, every 6 months. Our hard water builds scale fast on the evaporator plate, which gradually shrinks ice cube size and slows production until the unit eventually stops. A descaling visit is affordable and pays for itself in restored ice production and a longer machine life. Call 916-400-9880 to schedule.
Yes — these are common in Folsom, El Dorado Hills, and Granite Bay custom kitchens. We carry the specific service tools (especially the U-Line water pump removal harness and the Sub-Zero diagnostic key) and source factory parts. These units have a more complex water management system than fridge ice makers and benefit from yearly descaling.
Same-day ice maker service across Sacramento, with priority dispatch for commercial outages.
Don't see your city? We cover all of greater Sacramento within a 50-mile radius. View full service area.
Whether it's your home refrigerator ice maker or a commercial machine, we'll get it producing ice again fast.
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